Who is VICTOR?

Who is VICTOR?

Read on as we answer the question, “Who is VICTOR?”

Our Mission

Our Team

Why You Should Choose VICTOR

  • Safety First: We put the safety of all individuals before anything else. We have access to state-of-the-art safety equipment and personal protective equipment (PPE) to ensure the safety of not just the individual in crisis but everyone involved.
  • Urgent and Emergency Response: Our teams are trained and equipped to act swiftly. When time is of the essence, we can be your first response to make situations safe and stable. A study by MIND found that mental healthcare staff across England reported a mental health-related incident two times every hour in 2023 alone. We’re on hand to provide support to healthcare professionals facing risks on wards as soon as they need it.
  • Specialised Expertise: Our staff are trained to attend challenging incidents that may pose risks to individuals or others. These incidents involve violent behaviour within healthcare facilities, potential suicide situations, and various crisis threats that require expert involvement.
  • Seamless Support: Whether you need assistance with Section 135 warrants, patient transport, or help to manage challenging, high-risk behaviour, VICTOR provides seamless interventions to minimise risks and disruptions and ensure optimal care for the individual and support for those attending the incident.
  • Reduced Reliance on Front-Line Services: We bridge the gap between policing and mental health expertise, reducing the need for police involvement in mental health-related incidents and the demand for front-line emergency ambulances. It was reported that in February 2023, police officers in Surrey spent 515 hours responding to mental health incidents, and in March, two officers spent a whole week supporting a vulnerable person. 


If you need to contact us, you can do so by calling 0330 320 1159 or emailing info@victor-care.org.uk